Uber vs Lyft review

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Fortunately in South Africa we already have Uber, but there is a serious rival to this ride-sharing service which is only available in the US. But looking at Uber’s success locally Lyft should land in our shores any time soon.

So its worth taking the time to stag Uber and Lyft against each other  to see which service offer the best service.

Below is a break down of the two industry leading ride-sharing services to find out who has the edge in the battle of Lyft versus Uber.

Cost:

Lyft and Uber are very similar in cost. While both ride-sharing companies offer a range of expensive, premium rides in luxury SUVs and limos, a basic ride will cost you about the same in Lyft as it will in Uber. While costs vary across different cities for Uber and Lyft. From an overall cost standpoint, Uber and Lyft come out about equal, so it’s really up to the passenger and their discretion.

Surge Pricing

One thing we would like to point out is surge pricing or what ride-sharing companies refer to as “Prime Time.” At high-demand times and locations, the cost of a Lyft or Uber ride can significantly increase. For Lyft, “Prime Time” can increase the cost of a ride by 25 to 200%. For Uber, surge pricing can increase the cost of a ride by as much as 7 to 8 times the cost.

Safety

Another aspect of ride-sharing services that people tend to think about is the safety of the ride. Lyft and Uber drivers are required to have their own car with up-to-date insurance and a valid driver’s license. You can also rest assured in knowing drivers must pass a DMV background check, criminal background check, and car inspection. For Uber, drivers must be at least 23 years old and have a 4-door car, 2005 or newer. For Lyft, drivers must be at least 21 years old and have a 4-door car, 2003 or newer.

It’s important to note that Lyft has a much higher percentage of female drivers and passengers.

The Experience

If you’re looking for a front-seat, engaging, and fun ride, Lyft is generally your choice. Uber drivers are more likely to open your door and dress well, whereas Lyft drivers are instructed to greet you as a friend with a high-five. In this category, Lyft takes the trophy, as many Lyft rides sport fun themes such as the Harry Potter Lyft, the Trivia Lyft, the Karaoke Lyft, the Cookie Lyft, and many other themes.

The App

For drivers and passengers, both the Lyft and Uber app are accepted as user friendly, and more importantly, functional. Both apps allow you to request a ride, plug-in an address prior to pick-up, watch your driver navigate to your location on a map, and submit ratings with an electronic payment at the end of your ride.

The Uber app allows passengers to see the real-time cost of their ride whereas, the Lyft app tends to have a more fun feel, with fireworks displayed after a high tip is given (the Uber app seems to have a more professional layout). The most recent Google Play Store reviewers gave the Lyft app a 4.3 (out of 5) star review and the Uber app a 4.1 star review. On iPhone’s App Store, both the Uber and Lyft app have a solid 4 stars.

Lyft and Uber tend to be similar in all categories that we have broken down. Both allow you to request a ride, get picked up, and arrive at your destination fast all while paying with your smart phone. Lets wait for Lyft to land in South Africa to have our own individuals judgement.

 

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